Terms of Service
OVERVIEW
Welcome to Prakuni! The terms “we,” “us,” and “our” refer to Prakuni. Prakuni operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Prakuni is powered by Shopify, which enables us to provide the Services.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence and that you have the legal capacity to enter into these Terms.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make every effort to provide accurate information and representations of our products and services on our online store. However, product colors, packaging, appearance, and other visual elements may differ from how they appear on your screen depending on your device and its settings.
Product descriptions, images, ingredients, suggested use, nutritional information, pricing, and other product information are subject to change at any time without notice.
We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, household, geographic region, or jurisdiction.
Information provided through our Services is for general informational purposes and is not intended to diagnose, treat, cure, or prevent any disease. Our products are not intended to replace professional medical advice, diagnosis, or treatment.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Prakuni reserves the right to accept or decline your order at its discretion.
Your order is not accepted until Prakuni confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it. Once an order has been processed, we may be unable to accommodate cancellation or modification requests.
If we do not accept, change, or cancel an order, we will attempt to notify you using the contact information provided when the order was placed.
All purchases are subject to our Refund and Returns Policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or unauthorized distribution.
SECTION 4 - PRICES AND BILLING
Prices, discounts, offers, and promotions are subject to change without notice.
The price charged for a product will be the price displayed at the time the order is placed and will be set out in your order confirmation.
Applicable taxes, shipping charges, and other applicable charges will be displayed during checkout where applicable.
We may offer promotions from time to time. Promotional offers may be subject to additional terms and conditions. If there is a conflict between the terms of a promotion and these Terms, the promotional terms will apply to that promotion.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You agree to promptly update your information, including your email address and payment information, so that we can complete your transactions and contact you as necessary.
You represent and warrant that the payment information you provide is accurate and that you are authorized to use the payment method provided.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times provided by Prakuni or our shipping partners are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers, incorrect or incomplete shipping information provided by you, natural events, or other circumstances beyond our reasonable control.
You are responsible for providing an accurate and complete shipping address when placing your order.
Once an order has been dispatched to the shipping carrier, delivery is subject to the carrier’s processes and timelines.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to our trademarks, brand name, text, displays, images, graphics, product reviews, videos, audio, designs, product information, and the selection and arrangement thereof, are owned by Prakuni or its licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any material from the Services without our prior written permission.
Prakuni’s names, logos, product and service names, designs, and slogans are trademarks of Prakuni or its licensors. You must not use these trademarks without prior written permission.
All rights not expressly granted under these Terms are reserved by Prakuni.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to third-party tools as part of the Services. We do not necessarily monitor or control these tools.
Any optional tools provided through the Services are made available on an “as is” and “as available” basis.
Your use of optional third-party tools is at your own risk and discretion, and you should ensure that you understand and agree to the terms provided by the relevant third-party provider.
We may introduce new features, tools, or resources through the Services in the future. Any such features will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to websites, services, or resources operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, or practices of third-party websites or services.
If you choose to access third-party websites or services, you do so at your own risk.
We are not responsible for any loss, damage, or other consequences arising from your access to or use of third-party websites, services, products, or resources.
Please review the applicable third-party terms and policies before engaging in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Prakuni is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our online store are transactions directly between you and Prakuni.
Shopify is not responsible for the products sold by Prakuni or for any aspect of transactions between you and Prakuni.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy.
Because our Services are hosted by Shopify, Shopify may collect and process information relating to your access to and use of the Services in order to provide and improve its services.
Information submitted through our Services may be transmitted to and shared with Shopify and other service providers as necessary to operate our store, process transactions, fulfill orders, provide customer support, and perform related services.
Please review our Privacy Policy for more information about how personal information is collected, used, and protected.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, photographs, videos, or other content (“Feedback”), you grant Prakuni a royalty-free, worldwide license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes including operating, improving, and promoting our Services.
You represent that you have the necessary rights to any Feedback you submit and that your Feedback does not violate the rights of any third party.
You must not submit Feedback that is unlawful, misleading, defamatory, abusive, obscene, infringing, or otherwise inappropriate.
We reserve the right, but are not obligated, to monitor, edit, or remove Feedback that we determine violates these Terms or applicable law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct errors, inaccuracies, or omissions and to update or change information at any time without prior notice.
We also reserve the right to cancel or modify orders if information is found to be inaccurate, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes.
You must not use the Services:
(a) for any unlawful or malicious purpose;
(b) to violate any applicable law, regulation, or rule;
(c) to infringe upon the intellectual property rights of Prakuni or others;
(d) to harass, abuse, threaten, defame, or harm any person;
(e) to transmit false or misleading information;
(f) to distribute spam or unauthorized promotional material;
(g) to impersonate another person or entity;
(h) to interfere with or restrict another person’s use of the Services; or
(i) to engage in conduct that may harm Prakuni, Shopify, our customers, or our Services.
You must not introduce viruses, malicious code, or other harmful material into the Services or attempt to interfere with, bypass, or circumvent our security measures.
We reserve the right to suspend or terminate access to the Services if we determine that you have violated these Terms.
SECTION 14 - AGENTS
This section applies if you use or enable an automated software agent to access, use, or interact with the Services.
Agents must identify themselves appropriately when interacting with our Services and must not conceal or misrepresent that the interaction is automated.
Agents must not circumvent security measures, CAPTCHAs, access restrictions, or other controls implemented by Prakuni or our service providers.
We may restrict or terminate automated access to the Services at our discretion.
SECTION 15 - TERMINATION
We may suspend or terminate your access to the Services at our discretion if you violate these Terms or engage in conduct that may harm Prakuni, our customers, or our Services.
You remain responsible for any amounts due up to and including the date of termination.
Sections relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination will continue to apply after termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented through the Services is provided for general informational purposes.
We do not warrant that the information provided through the Services is complete, accurate, or suitable for every individual or purpose.
Except as expressly stated by Prakuni, the Services and products offered through the Services are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.
We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.
Product information provided on our website is not a substitute for professional medical advice. You should consult an appropriately qualified healthcare professional regarding the suitability of any supplement for your individual circumstances.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Prakuni, its partners, directors, officers, employees, affiliates, agents, contractors, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or purchase or use of products through the Services.
This includes, where permitted by law, loss of profits, revenue, data, savings, business opportunities, or other similar losses.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Prakuni, its affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising from:
(1) your breach of these Terms;
(2) your violation of applicable law or the rights of a third party; or
(3) your misuse of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be treated as severed from these Terms.
The remaining provisions will continue to remain valid and enforceable.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with our policies referenced herein, constitute the entire agreement between you and Prakuni regarding your use of the Services and supersede any prior agreements, communications, or proposals relating to the Services.
SECTION 21 - ASSIGNMENT
You may not transfer, delegate, or assign these Terms or any of your rights or obligations under them without our prior written consent.
Prakuni may assign or transfer these Terms, or its rights and obligations under these Terms, as permitted by applicable law.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services to you shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Prakuni’s registered or principal place of business, subject to applicable law.
SECTION 23 - HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect the meaning or interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website.
It is your responsibility to check this page periodically for changes.
Your continued use of or access to the Services following the posting of changes to these Terms constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at: