Return & Refund Policy

All Prakuni products are non-refundable and non-returnable. Once an order has been placed, we are unable to accept returns, exchanges, or cancellations.

Please review your order carefully before completing your purchase. We recommend checking the product details, ingredients, usage instructions, and other information provided on the product page before placing your order.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact us at contact@prakuni.com with your order number and clear photos of the issue.

Exceptions / non-returnable items
All Prakuni products are non-returnable and non-refundable, including opened or unopened products, sale items, promotional items, and products purchased by mistake or due to a change of mind.

Exchanges
We do not offer exchanges on purchased products. If you receive a damaged, defective, or incorrect item, please contact us so our team can review the issue and provide an appropriate resolution.

Order cancellations
Orders cannot be cancelled or modified once they have been placed or processed. Please ensure that your product selection, quantity, and shipping details are correct before completing your purchase.

Refunds
Prakuni does not offer refunds for purchases. In cases where an order arrives damaged, defective, or incorrect, our team will review the issue and determine the appropriate resolution.